We aim to help our prestigious customers through the shopping experience via a detailed description of our policies. We adhere by the constraints mentioned in the policy and ensure that all the product shipments take place in accordance to the policy norms. We take great pains in ensuring that we deliver only the best quality products.
hitechro.net delivers globally and assures the use of the best possible transport/courier agencies to deliver your product/s. All products shall be shipped from India.
2.1 We’re happy to offer Free Standard Shipping on orders over Rs.10000 in India! At hitechro.net, we take great care in delivering your products to you and we partner only with reputed national courier services such as Free Shipping and Table Rate.
2.2 Most orders will ship out within a day of ordering (we do not ship on Sunday or holidays), however some orders will take 24-48 hours to process. Your order will be shipped via standard shipping.
2.3 You will receive an e-mail informing you that the order has shipped.
2.4 Orders over Rs. 10000 will not be charged the Standard Shipping fee (for India only). Taxes, Duties & Gift Cards do not count toward the Free Shipping total. Free shipping offer valid only in India on Standard Shipping fees.
3.1 The VAT / Custom Duty / Local Taxes / Import Duties are borne directly by the customer, to be paid at the time of delivery to our courier partner or as advised by our courier partner. www.hitechro.net does not include these extra charges on our price (as displayed on the e-shop). These taxes will be chargeable over & above the product/order price you pay on the e-shop.
3.2 These charges are ungovernable and they differ from country to country according to the local rules & regulations.
4.1 Any product that you buy on this website, will be shipped in 21 days. These days are merely indicative and your order could be shipped prior to or later than the mentioned date depending on the availability, customization and other factors attached to your order. The order dispatch time and shipping time varies from product to product.
All orders dispatched by this website are fully insured at no extra cost to the customers.
6.1 Once the order has been handed to the courier agency, we will email you the tracking code, along with the website link on which you can monitor and check the status of your order.
6.2 The tracking code may take up to 24 business hours to be activated on the tracking website.
7.1 This website does not deliver to P.O. Box or Drop Box addresses. Customers are requested to provide full addresses with the postal code.
7.2 We will not be liable for delays resulting from incomplete address listings. In such cases the customer will have to bear the re-shipping charges.
The customer can change the shipping address within 24 hours of placing an order by logging into hitechro.net and going to the 'My Account' section on the top right corner of the website. No changes in the shipping address will be entertained after 24 hours of placing the order.
In case you purchase multiple products in one order, all products will be dispatched together.
10.1 If there is a delay in delivery caused due to any natural calamity, public holiday or any other unforeseen circumstance, we shall not refund, return, replace or exchange any order.
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